Privacy Policy

At J2 we respect and value both the information you share with us and your privacy. This Privacy Policy is designed to explain how we use the personally identifiable information we may receive from time to time through our web site.

This policy was last updated on June 1, 2018 and is subject to change without notice. If you have any questions, please contact us using the form at the bottom of this page or by sending an email to privacy@j2interactive.com.

Scope of the Policy

The Privacy Policy covers all information received by J2 Interactive through online forms and email addresses published on our web site at www.j2interactive.com, or provided in marketing materials such as brochures, direct mail, advertisements, etc. This policy does not cover any other information received by J2 Interactive by other methods, such as postal mail, telephone, or in-person meetings.

How We Collect Information

We collect and maintain information sent via online forms (including contact pages, blog comments, and the like), including personal information such as your name, company, title, email address, and/or phone number. You may visit our site anonymously, but may not have access to all content. When visitors submit forms to the site, we collect the information shown in the form as well as the visitor’s IP address and browser user agent string to help with spam detection.

Our web site also logs information such as which pages are visited on the web site and which links lead to the web site. Information may also be gathered from data stored locally by a browser (commonly known as “cookies”). We may use third parties to collect and analyze logged data.

How We Use Information

Information we receive through our web site may be used and shared among internal departments, offices, and affiliates. In addition, information may be stored in “cookies” by a browser to enable efficient recognition of registered users.

Personal information submitted through the web site may also be used to:
a. Personalize your experience
b. Improve customer service by more effectively responding to your requests and support needs
c. Track activity and correspondence between J2 staff and you so we can make sure we are fulfilling your service needs
d. Contact you, including responding to your questions and providing you with marketing information about services or products in which you may be interested

If you have indicated that you do not wish to be contacted, we will not send you marketing information, but may still respond to you if you submit a question, fill out a contact us form, or request a demo.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Storage and Processing

Personal information collected through our website may be stored and processed in the United States, Europe or any other location in which our third-party hosting company or its subsidiaries, affiliates or service providers maintain facilities. Our third-party hosting company may transfer information that we collect about you, including your personal information, to affiliated entities or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we will only transfer information, including your personal information, in compliance with the data protection laws of your country or jurisdiction.

Disclosure to Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This restriction does not include trusted third parties who assist us in operating our web site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Your Rights

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our news, events, blog posts, products and services, then you can select to opt out by clicking the appropriate link within an email from us, or by sending an email to privacy@j2interactive.com.

For EU citizens, we will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent or provided personal information through a form submission. We will not contact you for marketing purposes by mail if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by sending an email to privacy@j2interactive.com.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal information we hold about you, including any information you have provided to us. You can also request that we erase any personal information we hold about you. This does not include any information we are obliged to keep for administrative, legal, or security purposes. To request that we provide or erase your personal information, please contact us using the form at the bottom of this page or by sending an email to privacy@j2interactive.com.

Terms of Use

The use of our web site, including but not limited to the submission of information to our web site, will act as the user’s consent to the following: (i) the use of such information as described by this Privacy Policy, (ii) agreement to resolve any dispute according to the laws of the Commonwealth of Massachusetts and the United States, and (iii) exclusively limiting dispute resolution to arbitration in the Commonwealth of Massachusetts.