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Tim Wood

Improve Patient Aftercare With Salesforce Omni-Channel

Patient aftercare can be facilitated and improved using Omni-Channel, which is a component of Salesforce Service Cloud.

Spreadsheets vs Databases: 20 Differences Healthcare Organizations Should Know About

Spreadsheets are very useful and economical. However, when a spreadsheet is used as a substitute for a database, problems can occur.

8 Ways to Increase Patient Engagement with Salesforce Health Cloud

There are both human and technological components to increasing patient engagement. Here's how technology can enable engagement strategies.

CyncHealth

CyncHealth is a Health Information Exchange (HIE) that provides member organizations in Nebraska and Iowa with access to reliable and up-to-date patient information. Their mission is to bring trust and value to health information technology by creating solutions for moving health data forward.

Salesforce Validation Rules for Healthcare & Life Sciences Organizations

By using Salesforce validation rules, healthcare & life sciences organizations can reduce data entry errors, resulting in higher data quality.

The Urgent Care Business Model: Where CRM Fits In

Many urgent care businesses are looking for ways to expand their care services to a greater number of patients. A CRM (customer relationship management) solution can accomplish this and streamline a variety of urgent care use cases while contributing to the business’s growth in a number of ways.

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