Tim Wood, Author at J2 Interactive • Page 5 of 9

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Tim Wood

As a medical device manufacturer's business grows, managing customer support cases in the inbox becomes unwieldy. Here's a better way.

Experience Cloud from Salesforce has expanded the concept of a healthcare portal from a transactional one to an experiential one.

In a competitive environment, Salesforce can help your clinical lab stand out via more proactive communications with clients.

Only recently has a suite of enterprise-grade, components been available to any size medical call center, from five agents on up.

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