Blog • J2 Interactive

J2 Interactive Blog

J2 covers a wide range of topics related to healthcare IT, interoperability, and CRM for healthcare and life sciences organizations.

Patient Engagement Technology & Its Role In Healthcare

Tim Wood

October 25, 2021

Learn how technology can help with patient engagement and how patient engagement should be used to improve the patient experience.

Semantic Interoperability in Healthcare, Simplified

Steve McGlothlin

October 19, 2021

A simplified explanation of why semantic interoperability is important in healthcare settings.

Using Technology To Improve Outcomes For High-Risk Patients

Tim Wood

October 7, 2021

Combining the information from clinical and non-clinical systems and using AI can result in better outcomes for high-risk patients.

The Shift From Legacy Clinical Terminology Management To The Intelligent Cloud

Steve McGlothlin

September 17, 2021

As a consulting firm that has been involved with hundreds of large healthcare IT projects for two decades, we at J2 Interactive have seen many technological shifts over the years—at clinics, hospitals, health systems, and HIEs.

Improve Patient Aftercare With Salesforce Omni-Channel

Tim Wood

September 7, 2021

Patient aftercare can be facilitated and improved using Omni-Channel, which is a component of Salesforce Service Cloud.

2021 SHIEC Recap: Day Three

Nathan Elliott

August 21, 2021

2021 marks the seventh year of SHIEC! We are excited to be both back in person and viewing the sessions virtually. Join us over the upcoming days as we recap selected sessions from this year’s events! Today - day three.