Transforming Patient Access to Innovative Care: How PRIA Deployed Salesforce Health Cloud

Providing patients access to innovative medical devices PRIA Healthcare helps accelerate patient access to innovative medical devices, procedures, and treatments. We had a virtual meeting with Mike Simon, founder and CEO of PRIA Healthcare, to discuss his company’s business model and how Salesforce Health Cloud has been central to efficient and scalable operations. How the […]

Patient Engagement in The Age of Coronavirus

Email Communication to Patient

In normal times, patient engagement systems[1] can be effective at improving overall patient outcomes. By providing patients with a variety of targeted messages along with suggested actions, many patients can put themselves into a more favorable position with respect to their own health. As the COVID-19 pandemic continues on an indeterminate path, these types of […]

Health Information Exchanges:
Eight COVID-19 Responses

As healthcare providers across the country and around the world work on the front lines of our fight against the COVID-19 virus, health information exchanges have their backs—bringing data to the point of care, building enhanced reporting capabilities, and providing critical regional coordination. We reached out to some of our HIE customers from across the […]

How The City of Houston reduced the cost of non-emergency 911 EMS calls

Houston Fire Department Ambulance

Not every 911 call is a true emergency. When non-emergency cases occupy first response vehicles, dispatch center call lines, and ER waiting rooms, emergency response systems throughout the US become unnecessarily burdened. These cases divert responders and critical equipment away from the real emergencies, wasting time, resources, and potentially delaying care for those who need […]

A Look Back At SHIEC 2019

Administrator Verma Speaking at SHIEC 2019

Attendees at this year’s annual Strategic Health Information Exchange Collaborative (SHIEC) conference experienced a high-energy event filled with excellent case studies, discussions, and thought leadership. The annual conference has grown rapidly over the past few years. This year, SHIEC hosted over 600 HIE industry professionals at the Gaylord National Resort and Convention Center in National […]