Today’s Healthcare Call Center And The Role of Cloud Software
There are some excellent cloud technologies available to Healthcare Call Centers. These include Salesforce Health Cloud and Cloud Contact Center Software from Vonage’s NewVoiceMedia. But before we get into the technology, let’s look at healthcare call centers from a strategic level. […]
InterSystems Pulse Blog: Legacy Data Archiving
When you deploy a new system, the questions that inevitably come next are: When should we decommission the legacy system? And what do we do with all that data? For ideas and first steps, join us at the InterSystems Pulse blog where J2 CTO Mickey Yalon recently authored a guest post about legacy data archiving. […]
CRM Field Service Software For Medical Device Manufacturers
Field service software adds value to any type of organization that dispatches service technicians to customer locations. Even among smaller teams, using whiteboards and spreadsheets to manage and track field techs is unwieldy. There are measurable improvements with field service software—teams can maximize staff utilization and provide a higher level of customer service. When field […]
Physician Referral ROI Calculator
Before making an investment in any technology, it’s important to look at both the potential revenue and expected cost sides of the equation. Salesforce Health Cloud is used by many different types of healthcare organizations to increase physician referrals. The following calculator will help you determine the potential return on investment of Salesforce, when used […]
Physician Referral Management With Salesforce
The lifeblood of many types of healthcare providers is a physician outreach strategy. A physician referral management system is often used to deliver on this strategy. Here are just a few of the types of healthcare organizations that rely on physician referrals for revenue. Hospitals Health plans Physical therapy centers Labs Radiology practices Radiation oncology […]
Salesforce Health Cloud vs EHR Software: What’s The Difference?
We are often asked what the difference is between Salesforce Health Cloud and EHR software. While there are some areas where these two systems overlap, the underlying purpose for each differs. We’ll explain the differences by contrasting the vendor environment and product offerings for both EHR and Salesforce Health Cloud. What is EHR Software? I’ll […]
