Benefits of Remote Visual Support for Medical Device Patients & Caregivers
Until recently, most medical device training and support relied on pre-recorded or text-based materials, such as user manuals and recorded videos. Furthermore, end-user and caregiver customer support happened through email exchanges and voice-only telephone conversations. In today’s world, technologies for remote visual support & training for patients and caregivers have been more widely adopted by […]
Frederick Health Bolsters COVID-19 Response with J2’s Free Health Cloud Quick Start
The COVID-19 pandemic has forced health care organizations to make significant adjustments to ensure the safety of their staff and patients. Frederick Health, a comprehensive healthcare provider with a 233-bed hospital and multi-specialty medical group in central Maryland, reacted swiftly to the crisis by setting up drive-through COVID-19 testing for employees, emergency first responders, and […]
A Brief History of Salesforce: From Telegraph Hill to The Tower
Salesforce, Inc. has arguably done more to advance the adoption of what’s now commonly known as “cloud software” than any other company. When Salesforce (the product) was first launched, a majority of businesspeople were distrustful of any third party holding their valuable contact data. Because of this uneasiness, Salesforce not only needed to sell the […]
Transforming Patient Access to Innovative Care: How PRIA Deployed Salesforce Health Cloud
Providing patients access to innovative medical devices PRIA Healthcare helps accelerate patient access to innovative medical devices, procedures, and treatments. We had a virtual meeting with Mike Simon, founder and CEO of PRIA Healthcare, to discuss his company’s business model and how Salesforce Health Cloud has been central to efficient and scalable operations. How the […]
Patient Engagement in The Age of Coronavirus
In normal times, patient engagement systems[1] can be effective at improving overall patient outcomes. By providing patients with a variety of targeted messages along with suggested actions, many patients can put themselves into a more favorable position with respect to their own health. As the COVID-19 pandemic continues on an indeterminate path, these types of […]
Health Information Exchanges:
Eight COVID-19 Responses
As healthcare providers across the country and around the world work on the front lines of our fight against the COVID-19 virus, health information exchanges have their backs—bringing data to the point of care, building enhanced reporting capabilities, and providing critical regional coordination. We reached out to some of our HIE customers from across the […]
