J2 Interactive

HIE Platform Migration – Lessons From the Field

HIE Platform Migration

We continue to see an increasing number of signals that the HIE software vendor space is shifting. As data needs evolve, the challenge is to keep up with technology innovations while optimizing IT investments. In the last few years, a growing number of HIEs have consulted with J2 Interactive specifically about migrating to another HIE […]

What’s New with Health Cloud: News from Salesforce World Tour

Salesforce World Tour DC Expo

Salesforce World Tour arrived to provide a day of learning and networking. A small group of our team at J2 attended the event to hear what’s new with Salesforce for healthcare and life sciences, and learn what’s currently top of mind in patient management for healthcare organizations. First, what are healthcare organizations focused on to […]

Salesforce Web-to-Case: Alternatives For File Attachment Support

Help! Your customer has an issue and they want to complete a web form to open a service ticket. All Salesforce orgs include functionality called Web-to-Case. It’s easy to implement, but it has limits – the biggest being the lack of support for attachments. In many situations, the ability for a customer to attach a […]

The Benefits of Extending HealthShare’s SDA Data Model

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InterSystems’ technology stack, anchored by its interoperability platform HealthShare, is widely recognized as a best-in-breed solution for securely sharing healthcare data across disparate systems. To simplify the transformation of data from different clinical sources, InterSystems developed a data model called SDA (Summary Document Architecture). SDA allows for a simplified transformation of various patient-related source messages […]

Legacy Clinical Data Archiving: Beyond a Historical Patient Snapshot

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  When a hospital system moves to a new healthcare information platform, a question that often comes up is, “At what point should legacy clinical systems be decommissioned?” Data from legacy clinical systems often must be easily accessible to users for operational, clinical, and compliance reasons. What to do with legacy systems? Keeping legacy clinical […]

Six Advantages of Telehealth for Patients

Telehealth refers to a broad scope of remote healthcare services. Applications for telehealth range from clinical (telemedicine) to mental health & substance abuse (telecounseling). Much is written about how telehealth can save time and money for hospitals, health systems, and other organizations. There is less emphasis on the other side of the coin—how telehealth benefits […]